Event Details

COURSE FULL Effective Leadership Skills: Managing Staff Performance

Monday 30 January 2017 13:30 - 16:45

Registration: 1.00 pm

Venue: The Village Hotel, Wessex Fields, Deansleigh Road, Bournemouth BH7 7DZ


Member £100
Non-Member £125

3 hours CPD

Please note there is no charge for BDLS delegates to park at the hotel – they just will need to note the exit code which is displayed in the hotel reception to leave the car park.

This seminar would be beneficial to anyone with staff responsibility and will cover:

  • Adapting your leadership style to the different personalities of your staff
  • Influencing and persuading - some tactics
  • What if staff aren't motivated?
  • Strategies for dealing with poor performance
  • When to use coaching, involvement, and delegation
  • Tips for being a great delegator

This lecture will be presented by CHRIS CROFT Chris has an Engineering Degree from Cambridge and an MBA, worked as a senior manager in manufacturing for 10 years and then as a university lecturer for five years before starting his own training company in 1995. Since then he has trained over 80,000 people, and his free email tips are sent to 11,000 people (www.free-management-tips.co.uk). Chris runs training courses almost every day, mostly in the UK, and has also produced a range of books which are available on amazon kindle, a project management rap which can be found on youtube, and phone apps called JobsToDo and “Daily Happiness Tips”.  He is featured on www.lynda.com where he presents courses on project management, assertiveness, and happiness.

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